This refund and cancellation policy outlines how you can cancel or seek a refund for a product /
service that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 7 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such
sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them,
or the product is out for delivery. In such an event, you may choose to reject the product at the
doorstep.
In case of receipt of damaged or defective items, please report to our customer service team.
The request would be entertained once the seller/ merchant listed on the Platform, has checked
and determined the same at its own end. This should be reported within 7 days of receipt of
products. In case you feel that the product received is not as shown on the site or as per your
expectations, you must bring it to the notice of our customer service within 7 days of receiving
the product. The customer service team after looking into your complaint will take an appropriate
decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by SUBHASH CHAND JAIN AND CO. it will take 7 days for the refund to be credited to
original payment method.
NO RETURN AND REPLACEMENT PROVIDED